Using the check-in report, we document and photograph any discrepancies and changes in the condition and report the cleanliness of the property and its contents. This is one of the most important parts of our service because our clerk will determine and clearly note if the tenant is responsible for any damages or deterioration or whether it is fair wear and tear. Our property inventory clerk will collect the keys from the tenant and return them to the agents or landlord and take final utility meter readings. As an independent third party our detailed reports allow landlord and tenant to quickly finalise the release of the deposit.